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PAL Services Group Limited provides comprehensive and cohesive security management and cleaning services for retail/shopping complexes, construction sites, commercial offices and residences. We aim to help businesses keep optimally productive.

We offer comprehensive security and in guarding services and specialise in solutions for retail and shopping complexes, managed offices, construction/building sites, concierge services and domestic security, all car parks (multi and single); this includes car park management and pay stations.

We adapt quickly to the volume of security personnel, giving free on-site inspections to match your exact needs and budgetary requirements; performing audits and inspections, and give advice each step of the way. We provide peace of mind for you and your Company.

Manned Security

From a friendly face on reception to access control in a busy warehouse our highly trained Security Officers will provide the right personal skills to match the security needs of our Clients.

  1. Commercial Property
  2. Manufacturing and Industrial
  3. Retail
  4. Shopping Centres 
  5. Warehousing and Distribution

Commercial Property 

Security staffs are often the first contact that visitors experience and the impression they create is important, PAL Security has developed a training approach which ensures our security staff are trained and uniformed to reflect the style and culture of our Client and are always courteous, friendly and efficient in their approach to meeting and greeting visitors.

  • Reception
  • Customer Care
  • Car Park Staff

Manufacturing and Industrial

Our experience means we are able to offer tailor-made security solutions to the needs of specific industries.

  • Gatehouse
  • Reception
  • Lone Worker Monitoring
  • Warehousing
  • Car Parking
  • Access Control
  • Security Patrols

Our staffs are carefully trained on health and safety requirements and to recognise potential risks.  With the increase of lone workers we can also provide security patrols or security check calls to monitor this area.  Working closely with our Client we will provide cost effective security solutions that protect property, people and products around the clock.


The security needs of the retail industry require the highest level of customer care and staff protection providing a safe and secure environment for the public.

  • Theft Prevention
  • Help and Assist Shoppers
  • Civil Arrest Procedures
  • Police Liaison
  • First Aid and Fire Safety
  • Confrontation Management

Shopping Centers

Shopping Centers face the challenge of providing a safe and secure environment for shoppers and tenants whilst projecting a friendly and welcoming center.  By matching individual skills with the task and comprehensive training all areas can be made safe and secure; shops, reception, control rooming, loading bay and car parks.

  • Help and Assist Shoppers 
  • Crowd Management
  • Tenant Liaison
  • Theft Prevention
  • Civil Arrest Procedures
  • Police Liaison
  • First Aid and Fire Safety
  • Security Patrols

Warehousing and Distribution

Our experience means we are able to offer tailor-made security solutions to needs of specific industries.

  • Gate Duties
  • Vehicle Control
  • Reception Duties
  • Protection from Internal & External Threat
  • Security Patrols
  • CCTV Monitoring
  • Alarm Monitoring

The need to control stock and operational costs means that the right security staff is vital to greater operational efficiency, less risk and greater profitability.

  • Vehicle and Personnel Searches
  • Security Sealing Procedures
  • Covert Operations
  • Customer Care
  • First Aid and Fire Fighting
  • IT Literacy

Warehouses can be particularly vulnerable during hours of darkness, combined with security patrols will ensure protection of the property.

Mobile Services 

A range of mobile patrol, alarm response, keyholding services are available to safeguard building and people throughout the day and night.

  1. Mobile Patrols 
  2. Keyholding
  3. Alarm Response, all inclusive
  4. Accompanied Visits 

Our Mobile Patrol Service will provide a rapid response to alarm activations and incidents.

Mobile Patrols

In line with the Client’s specific requirements uniformed Security Officers, in clearly identified vehicles will visit and inspect premises at agreed frequencies.   A detailed report of the premises on each visit and warning signs on the exterior of the premises can be effective and cost effective deterrent for vandals and intruders.


In accordance with BS7974 we can manage our Client’s keyholding needs.  Working with our 24 hour Control Centre our Patrol Officer will respond to alarm activations, day or night, eliminating the risk of employees of confronting an intruder, next day tiredness or driving whilst under the influence of alcohol.  Our Patrol Officer is trained to liase with the police, alarm companies and repair contractors to secure the premises.

Alarm Response, all inclusive 
Act as primary keyholder
Out of hours cover, night time and weekends
One annual invoice
No alarm activation or call out charge
High profile warning signs
Visible presence of uniformed officer and identifiable vehicle

Accompanied Visits 

This service is intended to protect Clients’ staff.  If the presence of a staff key holder is necessary following alarm activation we can offer a service to collect them from their home and return them safely when they have attended the alarm activation.

Event Stewards and Security 

  • Car Park Staff
  • Crowd Control
  • Entry Control
  • Front of House
  • Hospitality and VIP Areas  
  • Safety Stewards
  • Security Stewards
  • Turnstile Security

Our experienced management and support team will be pleased to assist in any aspect of the planning and preparation of the event.